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Plan International Hong Kong is the national office of Plan International Inc., a global non-profit organisation whose aim is to advance a better quality of life for disadvantaged children and their families. We are looking for motivated candidates to join our team. 

1.
Senior Marketing and Communications Officer 
 
Working in the Marketing and Communications Department and reporting to the Communications Manager, the successful candidate’s responsibilities will include but not necessarily be limited to the following areas:
 
Responsibilities:
  • Develop and execute integrated marketing campaign (both online and offline) to help promote the organisation’s child sponsorship program for acquiring monthly pledges
  • Work with vendors for the production of online/offline marketing communications materials
  • Coordinate and manage the web enhancement project with the IT Manager and other users so as to improve online fundraising transaction experience
  • Explore free channels for promotion of the organisation’s fundraising events
  • Generate regular reports and analyse through web analytics and metrics, track and monitor the performance of online promotion and fundraising campaigns
  • Work with the digital marketing vendors to maximize SEO/SEM performance
  • Support donor activities and organisation events
  • Perform other duties as assigned by supervisor
Requirements:
 
  • University degree with more than 5 years’ experience, preferably in sales and marketing
  • Proven ability in running integrated marketing campaigns with track records
  • Knowledge in website CMS and donation management system
  • Microsoft Office skills, including Word, Excel,Adobe Illustrator and Photoshop
  • Proficiency in written and spoken English and Chinese 
  • Experience in working in the not-for-profit sector is an asset
  • Self-motivated, demonstrate a can-do attitude and goal driven
  • Occasional travel is required

 
Please send your resume with current and expected salary to angie.leung@plan.org.hk 
 
Why Join Us?
We offer a stable, supportive environment with career satisfaction.
 
 
About the Organisation
Further information about Plan International may be obtained by visiting our website at: http://www.plan.org.hk/ or our Facebook page at: https://www.facebook.com/planhk
 
 
Personal data collected will be used for recruitment purposes only. Applicants who do not hear from us within two months may consider their application unsuccessful.
Prospective employees are requested to undergo Sexual Conviction Record Check.
2
Supporter Services Coordinator  
 
This position in the Supporter Services Department play a crucial role in delivering quality supporter / donor services through daily communications and supporter activities.
 
Reporting to the Donor Engagement Manager, the Supporter Services Coordinator works to deliver the developing Supporter Services strategy. It includes offering excellent supporter care through the incoming and outbound call and email handling. Supporter Services Coordinator will handle telemarketing activities, and hotline / email communication with donors, maintain quality donor information. This role also provides support for a program of inspiring supporter events serving the aim at developing a closer relationship between Plan International Hong Kong and its supporters. 
 
Responsibilities:
 
  • Perform receptionist duties
  • Perform data entry job and follow up with donors via phone or email if necessary
  • Support daily hotline and email communication with donors as well as follow up work if necessary
  • Support donor activities and organisation events
  • Performing other duties as assigned by supervisor 
Requirements:
 
  • F. 5 or above; Fluent in English and Cantonese; Fair in Putonghau
  • 3 years’ of related work experience 
  • Able to read and write both Chinese and English
  • Accurate typing skills in Chinese and English is a must
  • Good telephone manner and detail minds
  • A good team player with excellent interpersonal and communication skills
  • Agree with Plan International’s mission and vision and observe strictly to data privacy and policies of safeguarding children and young people

 
Please send your resume with current and expected salary to angie.leung@plan.org.hk 
 
Why Join Us?
We offer a stable, supportive environment with career satisfaction.
 
 
About the Organisation
Further information about Plan International may be obtained by visiting our website at: http://www.plan.org.hk/ or our Facebook page at: https://www.facebook.com/planhk
 
 
Personal data collected will be used for recruitment purposes only. Applicants who do not hear from us within two months may consider their application unsuccessful.
Prospective employees are requested to undergo Sexual Conviction Record Check.